AIAI-Powered Assist (coming soon)
Bring-your-own-key AI assistance — suggest-only ticket triage, RAG search across your own data, and policy drafting. Off by default, human-reviewed, and offered separately from the three packages.
What can the AI module do?
What AI brings to your workflow.
Frequently asked questions about AI
What is the AI module in Flux?
Bring-your-own-key AI assistance — suggest-only ticket triage, RAG search across your own data, and policy drafting. Off by default, human-reviewed, and offered separately from the three packages.
Which Flux packages include AI?
AI is one of the seven core modules and is included in every package — Flux ITSM, Flux ISMS, and Flux Complete.
What capabilities does the AI module offer?
Key capabilities of AI include: Bring-your-own-key providers: OpenAI, Anthropic (Claude), or self-hosted Ollama, Suggest-only ticket & email assist (categorize, draft replies, summarize), RAG assistant grounded in your own data, with cited sources, Policy drafting & gap-analysis suggestions you approve, Per-tenant encryption, usage metering, and monthly token budgets.
More in Core
Included in every plan — the foundation of Flux
Approvals
Workflow Approvals
Unified cross-module approval system for changes, service requests, risks, and more with configurable approval chains.
Tasks
Project & Task Management
Project management with phases, milestones, task hierarchies, and team collaboration built in.
CMDB
Configuration Management Database
Comprehensive asset inventory with hierarchical types, flexible attributes, and relationship mapping in a centralized database.
Wiki
Knowledge Base & Documentation
Multi-space wiki with visibility controls, hierarchical pages, and role-based access for internal documentation.
People
Employee Directory
Employee directory synced from Identity Providers with profile management, department hierarchy, and manager relationships.
Discovery
Auto-Discovery
Automatic asset discovery from 7 sources with scheduled sync, conflict detection, and type mapping.
Billing
Subscription Management
Subscription, licensing, and seat management integrated with Zoho Billing for self-service billing.
Start using AI today
Get started with a free trial and see how AI fits into your operations.