AI — Flux Platform

Capabilities

Key Capabilities

What AI brings to your workflow.

Multi-provider support (OpenAI, Anthropic, Azure OpenAI)

AI-assisted ticket categorization and prioritization

Smart search with document embeddings (RAG)

Content generation and summarization

Risk detection automation

AI usage tracking and token counting

Tenant-specific or platform-default AI configuration

Core

Included in every plan — the foundation of Flux

Workflow Approvals

Unified cross-module approval system for changes, service requests, risks, and more with configurable approval chains.

Project & Task Management

Project management with phases, milestones, task hierarchies, and team collaboration built in.

Configuration Management Database

Comprehensive asset inventory with hierarchical types, flexible attributes, and relationship mapping in a centralized database.

Knowledge Base & Documentation

Multi-space wiki with visibility controls, hierarchical pages, and role-based access for internal documentation.

Employee Directory

Employee directory synced from Identity Providers with profile management, department hierarchy, and manager relationships.

Auto-Discovery

Automatic asset discovery from 10+ sources with scheduled sync, conflict detection, and type mapping.

Subscription Management

Subscription, licensing, and seat management integrated with Zoho Billing for self-service billing.

Get started with a free trial and see how AI fits into your operations.