Everything you need to manage IT & Security
14 modules across 3 categories — from service desk to compliance.
Approvals
Workflow Approvals
Unified cross-module approval system for changes, service requests, risks, and more with configurable approval chains.
Tasks
Project & Task Management
Project management with phases, milestones, task hierarchies, and team collaboration built in.
CMDB
Configuration Management Database
Comprehensive asset inventory with hierarchical types, flexible attributes, and relationship mapping in a centralized database.
Wiki
Knowledge Base & Documentation
Multi-space wiki with visibility controls, hierarchical pages, and role-based access for internal documentation.
People
Employee Directory
Employee directory synced from Identity Providers with profile management, department hierarchy, and manager relationships.
Discovery
Auto-Discovery
Automatic asset discovery from 10+ sources with scheduled sync, conflict detection, and type mapping.
Billing
Subscription Management
Subscription, licensing, and seat management integrated with Zoho Billing for self-service billing.
AI
AI-Powered Intelligence
Multi-provider AI support with ticket categorization, smart search, content generation, risk detection, and intelligent automation.
Tickets
IT Service Desk
Full-featured IT service desk with multi-channel ticket intake, SLA management, AI-assisted categorization, and customer portal.
Changes
Change Management
Plan, approve, and implement IT changes with structured CAB workflows, risk assessments, and post-implementation reviews.
Projects
Project Management
Plan and track IT projects with phases, milestones, task hierarchies, and resource allocation.
Risks
Risk Management
Identify, assess, and treat organizational risks with configurable risk matrices, AI-assisted detection, and automated risk creation.
Compliance
Compliance & Audit Management
Map controls to frameworks (ISO 27001, SOC 2, NIS2, GDPR), track compliance, collect evidence, and manage audits.
Vendor Risk
Third-Party Risk Management
Assess and monitor third-party vendor security posture with tiered assessments, lifecycle tracking, and data sensitivity monitoring.
Advanced capabilities
Unlock powerful automation, AI, and compliance features with Professional and Enterprise plans.
AI & Automation
- AI Assist — summarization, classification, content generation
- AI RAG — retrieval-augmented generation for context-aware responses
- AI Ticket Assist — auto-categorization, response suggestions
- AI Search — semantic search across all documentation
- Auto-Discovery — automated asset discovery via agents
- Dependency Mapping — visual service dependency maps
ITSM Premium
- SLA tracking & management
- Email channels (email-to-ticket)
- Customer portal for self-service
- Ticket templates
ISMS Premium
- Drift detection (automated technical compliance)
- Auditor portal (external auditor access via magic links)
- Policy versioning
- Risk automation & risk register
Built for scale
Security, compliance, and infrastructure features for large organizations.
SSO & SCIM
SAML 2.0, OIDC single sign-on with SCIM 2.0 user provisioning
Multi-tenancy
Row-level security with tenant isolation on shared infrastructure
API-First
OAuth 2.0 REST API with refresh token rotation and webhook support
Audit Logging
Comprehensive audit trails for all user actions and system events
Ready to see what Flux can do?
Explore our plans and find the right fit for your team.