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Platform

Everything you need to manage IT & Security

14 modules across 3 categories — from service desk to compliance.

Core

Approvals

Workflow Approvals

Unified cross-module approval system for changes, service requests, risks, and more with configurable approval chains.

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Core

Tasks

Project & Task Management

Project management with phases, milestones, task hierarchies, and team collaboration built in.

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Core

CMDB

Configuration Management Database

Comprehensive asset inventory with hierarchical types, flexible attributes, and relationship mapping in a centralized database.

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Core

Wiki

Knowledge Base & Documentation

Multi-space wiki with visibility controls, hierarchical pages, and role-based access for internal documentation.

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Core

People

Employee Directory

Employee directory synced from Identity Providers with profile management, department hierarchy, and manager relationships.

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Core

Discovery

Auto-Discovery

Automatic asset discovery from 10+ sources with scheduled sync, conflict detection, and type mapping.

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Core

Billing

Subscription Management

Subscription, licensing, and seat management integrated with Zoho Billing for self-service billing.

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Core

AI

AI-Powered Intelligence

Multi-provider AI support with ticket categorization, smart search, content generation, risk detection, and intelligent automation.

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ITSM

Tickets

IT Service Desk

Full-featured IT service desk with multi-channel ticket intake, SLA management, AI-assisted categorization, and customer portal.

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ITSM

Changes

Change Management

Plan, approve, and implement IT changes with structured CAB workflows, risk assessments, and post-implementation reviews.

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ITSM

Projects

Project Management

Plan and track IT projects with phases, milestones, task hierarchies, and resource allocation.

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ISMS/GRC

Risks

Risk Management

Identify, assess, and treat organizational risks with configurable risk matrices, AI-assisted detection, and automated risk creation.

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ISMS/GRC

Compliance

Compliance & Audit Management

Map controls to frameworks (ISO 27001, SOC 2, NIS2, GDPR), track compliance, collect evidence, and manage audits.

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ISMS/GRC

Vendor Risk

Third-Party Risk Management

Assess and monitor third-party vendor security posture with tiered assessments, lifecycle tracking, and data sensitivity monitoring.

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Premium

Advanced capabilities

Unlock powerful automation, AI, and compliance features with Professional and Enterprise plans.

AI & Automation

  • AI Assist — summarization, classification, content generation
  • AI RAG — retrieval-augmented generation for context-aware responses
  • AI Ticket Assist — auto-categorization, response suggestions
  • AI Search — semantic search across all documentation
  • Auto-Discovery — automated asset discovery via agents
  • Dependency Mapping — visual service dependency maps

ITSM Premium

  • SLA tracking & management
  • Email channels (email-to-ticket)
  • Customer portal for self-service
  • Ticket templates

ISMS Premium

  • Drift detection (automated technical compliance)
  • Auditor portal (external auditor access via magic links)
  • Policy versioning
  • Risk automation & risk register
Enterprise

Built for scale

Security, compliance, and infrastructure features for large organizations.

SSO & SCIM

SAML 2.0, OIDC single sign-on with SCIM 2.0 user provisioning

Multi-tenancy

Row-level security with tenant isolation on shared infrastructure

API-First

OAuth 2.0 REST API with refresh token rotation and webhook support

Audit Logging

Comprehensive audit trails for all user actions and system events

Ready to see what Flux can do?

Explore our plans and find the right fit for your team.