All features
Projects
ITSMProject Management
Plan and track IT projects with phases, milestones, task hierarchies, and resource allocation.
Capabilities
Key Capabilities
What Projects brings to your workflow.
Project management with phases and milestones
Task hierarchies (subtasks) and dependencies
Collaborators with roles (Viewer/Commenter/Editor)
RACI matrix support
Project risk linkage
Security classification fields
External sync (Jira, Notion)
ITSM
More in ITSM
IT Service Management add-on
Tickets
IT Service Desk
Full-featured IT service desk with multi-channel ticket intake, SLA management, AI-assisted categorization, and customer portal.
Learn more
Changes
Change Management
Plan, approve, and implement IT changes with structured CAB workflows, risk assessments, and post-implementation reviews.
Learn more
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