Privacy Policy
Last updated: March 2026
Introduction
Flux Platform ("Flux," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to a plan, fill out a form, or communicate with us. This may include your name, email address, company name, job title, phone number, and payment information. We also automatically collect certain technical information when you use our platform, including your IP address, browser type, operating system, device identifiers, pages viewed, links clicked, and the date and time of your visit. We may also collect information through cookies, web beacons, and similar tracking technologies.
How We Use Your Information
We use the information we collect to provide, operate, and maintain our services; to process transactions and send related information such as purchase confirmations and invoices; to send you technical notices, updates, security alerts, and administrative messages; to respond to your comments, questions, and requests; to monitor and analyze trends, usage, and activities in connection with our services; to personalize and improve our platform and provide content and features that match your interests; and to comply with applicable laws, regulations, and legal processes.
Data Storage & Security
We implement appropriate technical and organizational measures to protect the security of your personal information. This includes encryption of data in transit using TLS and at rest using AES-256, regular security assessments and penetration testing, role-based access controls, and ongoing employee security training. Your data is stored in SOC 2 Type II compliant data centers located within the European Economic Area. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing. These third parties have access to your personal information only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose. We require all third-party processors to comply with applicable data protection laws and to implement appropriate security measures.
Your Rights
Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These rights may include the right to access, correct, update, or delete your personal information; the right to data portability; the right to restrict or object to certain processing activities; the right to withdraw consent at any time; and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at hello@fluxplatform.de.
Cookies
We use cookies and similar tracking technologies to collect and track information about your activity on our platform. Cookies are small data files stored on your device. We use strictly necessary cookies to enable core functionality, performance cookies to understand how you interact with our services, and functional cookies to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our platform may not function properly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for the latest information on our privacy practices. Your continued use of our services after any changes to this policy constitutes your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or would like to exercise your data protection rights, please contact us at hello@fluxplatform.de or write to us at Flux Platform, Attn: Data Protection Officer.