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All features

Changes

ITSM

Change Management

Plan, approve, and implement IT changes with structured CAB workflows, risk assessments, and post-implementation reviews.

Capabilities

Key Capabilities

What Changes brings to your workflow.

Change Request (RFC) workflows with approval gates
Change types: Normal, Emergency, Standard
Risk assessment with impact/likelihood scoring
CAB (Change Advisory Board) voting
Implementation, rollback, test, and communication plans
Post-Implementation Review (PIR)
Change templates for standard changes
Asset impact analysis
Environment-specific change windows
ITSM

More in ITSM

IT Service Management add-on

Tickets

IT Service Desk

Full-featured IT service desk with multi-channel ticket intake, SLA management, AI-assisted categorization, and customer portal.

Learn more

Projects

Project Management

Plan and track IT projects with phases, milestones, task hierarchies, and resource allocation.

Learn more

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Get started with a free trial and see how Changes fits into your operations.

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